A Flexible Spending Account (FSA) allows you to set aside pre-tax dollars to pay for eligible healthcare expenses. Your FSA benefit is administered by FBA National, Ignite Health's third-party administrator (TPA).
Your FSA Card works like a debit card, allowing you to pay for eligible expenses directly at checkout at pharmacies, doctor's offices, and other healthcare providers.
Key Benefits:
Use your savings on any eligible healthcare expense
Access your full annual amount upfront
No copays or surprise bills for eligible items
Tax-free savings on healthcare costs
How to Use
Access Your FSA
Wait for your FSA welcome email within ~4 weeks.
Log in to the Ignite Health App
Navigate to the My Benefits tab
Select the FSA benefit tile
Tap “View Account”
If you haven’t created your account yet, click “Register” on the portal page.
Enter the requested details to set up your account, including:
Employer ID: Check your invite email or contact [email protected] for your Employer ID
Employee ID: Your SSN
Sign in to the FBA National portal
View your balance, transaction history, and manage your account
FSA Card and Balances will be displayed in the Ignite Health app soon!
Account Setup and Card Delivery
Your physical FSA card will be mailed to your home address. FSA accounts and cards may take up to 4 weeks to be activated. In-app digital cards coming soon.
To set up your FSA account:
Wait for your welcome email
Tap "View Account" in the app
Click Register if you don't yet have an account
Enter the required details:
Employer ID: Check your invite email or contact [email protected] for your Employer ID
Employee ID: Your SSN
Once registered, you can view your digital card, check your balance, review transactions, and submit claims
If you have not received your card after 4 weeks, contact (888) 438-1008 ext. 1. While you are waiting for your card, you may still submit eligible claims for reimbursement.
Using Your FSA Card
Your FSA card is accepted at most major retailers and pharmacies including CVS and Walgreens. Just be sure the items are 213(d)-eligible healthcare expenses.
Submitting a Reimbursement Claim
If your card is unavailable or a transaction fails, complete the FSA reimbursement form with the following:
First and last name
SSN
Employer name
Email and phone number
Home address
Expense description and amount
Itemized receipt
Contact/Support
Phone: (888) 438-1008 ext. 1
Email: [email protected]
FAQs
Eligible Expenses
For a complete list and to check specific items, visit: FSA Eligibility List
Dental and Vision Services
Artificial Teeth
Contact Lenses
Crowns/Bridges
Dental Implants
Dental Sealants
Dental X-rays
Dentures
Exams/Teeth Cleaning
Extractions
Eye Exam
Fillings
Glasses
Occlusal Guards
Oral Surgery
Orthodontia
Prescription Sunglasses
Reading Glasses
Insurance-Related Items
Copay Amounts
Deductibles
Pre-existing Condition Expenses (medical)
Private Hospital Room Differential
Lab Exams and Tests
Blood Tests
Body Scan
Cardiograph
Colonoscopy
CT Scan
Diagnostic Tests
Echocardiogram
EKG
Endoscopy
Fluoroscopy
Laboratory Fees
Metabolism Tests
MRI
PET Scan
Sweat Tests
Ultrasound
Urine/Stool Analyses
X-rays
Prescription Medications
All prescription drugs
Over-the-Counter Medications
Acid Controllers
Acne Medications
Allergy and Sinus Medications
Analgesics
Antacids
Anti-Diarrheal Medication
Anti-Gas Products
Anti-Itch and Insect Bite Creams
Antihistamines
Antibiotic Ointments
Aspirin
Baby Rash Ointments and Creams
Birth Control and Contraceptive Pills
Cold Sore Remedies
Cough, Cold, and Flu Medicines
Decongestants
Digestive Aids
Eczema Treatments
Expectorants
Feminine Anti-Fungal Treatments
Fever Reducing Medications
First Aid Creams
Glucosamine and Chondroitin
Headache Medications
Hemorrhoidal Preparations
Laxatives
Medicated Lip Products
Menstrual Pain Relievers
Motion Sickness Medications
Pain Relievers
Respiratory Treatments
Sleep Aids and Sedatives
Stomach Remedies
Throat Lozenges
Toothache Relievers
Eye Drops (Visine, etc.)
Wart Removal
Yeast Infection Medications
Medical Equipment and Supplies
Abdominal/Back Supports
Artificial Limbs
Automated External Defibrillator
Blood Pressure Monitoring Devices
Blood Sugar Test Kits and Supplies
Braille Books and Magazines
Breast Pumps and Lactation Supplies
Carpal Tunnel Wrist Supports
Compression Hose/Stockings
Contact Lens Materials and Equipment
Cold/Hot Packs for Injuries
Condoms
CPAP Devices
Crutches
Denture Adhesives
Diabetic Supplies
Durable Medical Equipment
Ear Plugs
Ear Wax Removal Treatments
Elastic Bandages
Feminine Hygiene Products
First Aid Kits
Glucose Monitoring Equipment
Guide Dog (for visually/hearing impaired), Care and Training
Hearing Aids and Batteries
Heating Pads
Hospital Bed
Incontinence Supplies
Insulin
Mastectomy-Related Bras
Medic Alert Bracelet or Necklace
Menstrual Products (pads, tampons, liners)
Motion Sickness Wristbands
Nasal Strips or Sprays
Neti Pot
Nicotine Gum, Lozenges, or Patches
Ostomy/Colostomy Supplies
Ovulation Monitor
Oxygen Equipment
Pedialyte/Rehydration Solutions
Pregnancy Test Kits
Prosthesis
Rubbing Alcohol
Splints/Casts
Sunscreen (SPF 15 or higher)
Support Braces
Syringes
Thermometers
Walkers
Wheelchair
Obstetric Services
Childbirth Classes (Lamaze)
Lactation Consultant
Midwife Expenses
OB/GYN Exams
OB/GYN Prepaid Maternity Fees (reimbursable after date of birth)
Pre-natal Medical Ultrasound
Pre-natal and Post-natal Treatment
Other Medical Treatments and Procedures
Abortion (legal)
Acupuncture
Alcoholism (inpatient treatment)
Ambulance Services
Anesthesiology
Breast Reconstruction Surgery
Cancer Screening
Clinical Trials
Counseling
Dialysis
Drug Addiction Treatment
Erectile Dysfunction Treatment
Flu Shots
Gastric Bypass Surgery
Genetic Testing
Hearing Exams
Hospital Services
Infertility Treatment
In-vitro Fertilization
LASIK/Laser Vision Correction
Norplant Insertion or Removal
Physical Examination (if not employment-related)
Physical/Occupational Therapy
Rolfing
Smoking Cessation Programs
Speech Therapy
Sterilization
Temporary Cord Blood Storage (when used)
Temporary Egg and Sperm Storage (IVF)
Transplants (including organ donor)
Treatment for Handicapped
Tubal Ligation
Vaccinations/Immunizations
Vasectomy
Well Baby Care
Practitioners
Allergist
Cardiologist
Chiropractor
Dermatologist
Endocrinologist
Gastroenterologist
Genetic Counselor
Homeopath
Naturopath
Nephrologist
Nurse Practitioner
Oncologist
Ophthalmologist/Optometrist
Osteopath
Physician (licensed medical professional)
Physician Assistant
Psychiatrist/Psychologist
Items Requiring a Doctor's Note
The following items may be eligible when accompanied by a medical practitioner's note or prescription. Items must be used to treat a specific medical condition:
Capital Expenses (for medical purposes)
Cosmetic Surgery (only when treating a congenital abnormality, personal injury from accident/trauma, or disfiguring disease)
Dietary or Herbal Medicines (to treat a specific condition)
Equipment/Supplies for Physical or Mental Handicaps
Fiber Supplements (to treat a specific condition)
Gym or Health Club Membership
Hand Sanitizer
Heart Rate Monitors
Hormone Replacement Therapy
Humidifier
Learning Disability (special school/teacher)
Lodging for Medical Care (limited)
Marriage Counseling
Massage Therapy
Medicated Shampoos and Soaps
Nutritionist
Orthopedic Shoes, Arch Supports, and Inserts
Personal Trainer
Lactose Intolerance Pills
Prenatal Vitamins
Probiotics
Supplements (to treat a medical condition)
Prescription Toothpaste
Transportation Expenses (essential to medical care)
Tuition for Special School (disabled child)
Varicose Vein Treatment
WaterPik/Electric Flosser
Weight Loss Drugs (to treat a specific disease)
Wigs (hair loss due to disease)
Ineligible Items
The following items are not eligible for FSA reimbursement:
Baby Formula
Breast Implants (cosmetic)
Burial Expenses
COBRA Premiums
Concierge/Boutique Practice Fees
Cosmetic Surgery
Cosmetics
CPR Classes
Dehumidifier
Dental Whitening or Bleaching
Diet Foods
Dietary Supplements (without prescription)
Discount Plan Expenses
Ear Piercing
Educational Classes
Exercise Equipment (for general health)
Facial Creams and Cleansers
Finance Charges
Home Drug Testing Kits
Hot Tubs/Jacuzzis
Household Help
Illegal Operations, Treatments, and Medications
Insurance Premiums
Items Paid by Insurance
Late Fees
Maternity Clothes
Mattresses
Medical Marijuana
Missed Appointment Fees
Nursing Home (non-medical)
Personal Hygiene Products
Prepayments for Services
Propecia/Rogaine (cosmetic hair growth)
Special Foods
Sports Drinks
Suntan Lotion
Tanning Salon
Toiletries
Toothpaste (non-prescription)
Toothbrushes
Voluntary Pre-Natal Ultrasound
Veneers
Vision Discount Program Cost
Dependents
Who Can Use My FSA?
You can use your FSA funds for eligible expenses for:
Yourself
Your spouse
Your qualifying children (must live with you for more than half the year and meet age requirements)
Your qualifying relatives (must receive more than half their support from you)
Note: Domestic partners do not qualify unless they meet the IRS definition of a qualifying relative. Contact [email protected] for questions about eligibility.