Where is my invite?
You will receive an invite from [email protected] within one week of the program going live with your company.
If you have not received an invite but believe you should have, please reach out to [email protected].
If your invite is expired or otherwise unable to be accepted, contact [email protected] for a new link.
How do I access the app?
Follow the link in your invitation email to register online
Log in at app.ignitehealth.com/login on desktop, tablet, or mobile devices
Download the Ignite Health app from the Apple App Store or Google Play Store and login on the app
Can I forward my invite to someone else?
No. Invites are unique to each eligible employee and cannot be transferred.
I accidentally deleted my invite email. How do I get a new one?
Contact [email protected] to request a new invite link.
Why am I not eligible for the program?
Contact [email protected] for details on eligibility requirements.
What happens to my benefits if I leave my job?
Benefits terminate upon separation from employment. Some services may offer continuation options.